MintCheck for apartments

Apartment buildings share elevators, water tanks, fire equipment, parking areas and stairwells. With MintCheck each one gets a QR code. Management staff scan it to run the checklist due that day, residents can report problems through a complaint QR code, and patrol and entry records move from paper to logbooks.

The complaints page with four summary cards and the complaint list.

How it fits your day

  1. 1

    Shared facility checks

    Start from the elevator, water tank, fire hydrant and sprinkler checklists and set how often each one runs. Staff scan, answer and attach photos, and each result is saved with the time and their name.

  2. 2

    Residents report problems

    Put a complaint QR code in an elevator or lobby. Residents send a description and up to 3 photos without an account, and can leave a phone number or email to hear back. You move each complaint from Received to Resolved.

  3. 3

    Patrol and visitor logs

    Use the patrol log for security rounds and the entry/exit log at the entrance. Each entry is saved right away, and you can review all entries on the asset's page.

What you can put a QR code on

  • Elevator
  • Water tank
  • Fire hydrant
  • Sprinkler
  • Parking area
  • Stairwell
  • Rooftop
  • Water pump

These are some of the asset templates in MintCheck. You can add anything else as a blank asset.

Ready-made checklists

  • Elevator check

    Monthly

    Operation, doors and intercom

    • Operation, noise/vibration
    • Emergency intercom works
    • Door opening/closing (Normal / Minor issue / Repair now)
    • Notes
  • Water tank check

    Monthly

    Level, water quality and hygiene

    • Level & water supply
    • Water quality (visual) (Good / Debris / Contamination suspected)
    • Cover & vent hygiene
    • Notes
  • Fire hydrant check

    Monthly

    Cabinet, hose and water pressure

    • Cabinet & signage
    • Hose & nozzle present
    • Valve & water pressure (Normal / Needs check / Faulty)
    • Notes
  • Sprinkler check

    Monthly

    Heads, control valve and piping

    • Heads clear of obstruction
    • Control valve position (Open (normal) / Closed (faulty))
    • No pipe leakage
    • Notes

Ready-made logbooks

  • Patrol log

    Record security patrol rounds by QR scan

    • Patrol area — no issues
    • Findings (None / Minor / Urgent)
    • Location / details
    • Site photo
  • Entry/exit log

    Record visitor & staff in/out by QR scan

    • Direction (Entry / Exit)
    • Name
    • Affiliation / contact
    • Purpose / notes

Templates are starting points, and you can change every item before you save. Check what your local regulations require.

Questions

Do residents need an app?

No. They scan the complaint QR code with the phone camera, and a simple form opens in their phone's language.

Can residents see what happened to their complaint?

There are no resident accounts. If a resident leaves a phone number or email, it appears on the complaint, and you can tell them the result yourself.

Start for free

Sign up and get going right away, or explore the demo first — no sign-up needed.